B2B Commerce
Connected ordering, customer accounts and ERP integration.
Flexible commerce for B2B and B2C on Pimcore and OpenDXP.
Connect your commerce. Support the way your customers buy.
Give your customers a buying experience that reflects their relationship with your business, from relevant product information and pricing to ordering and account access.
Stimulus implements connected commerce solutions on Pimcore and OpenDXP using Website Shop, an additional commerce solution that brings customer accounts, pricing, contracts, orders and invoices together with your product data and ERP.
For manufacturers, wholesalers and distributors, we configure the experience around your customer relationships, business rules and existing systems, supporting B2B, B2C or a combination of both.
COMMERCE CAPABILITIES
Built around your B2B requirements.
Customer accounts and access
Manage customer accounts, buying groups and account relationships, including parent and bill-to accounts. Associate multiple users, contacts and delivery addresses with an account, and configure the information and functions available through the customer portal.
Customer pricing and contracts
Support customer-specific pricing, pricing groups and contracts. Configure discount rules for selected customers, account groups or products, with validity periods and usage limits where required.
Ordering and saved lists
Connect product information to the ordering process, with quantities, units of measure and customer references. Support saved carts and favourites, purchase order requirements and account-level ordering settings, including back-order permissions.
Delivery and fulfilment
Configure delivery methods, collection options, delivery addresses and freight or handling charges. Adapt ordering requirements to your fulfilment processes, including whether an order must ship in full.
Invoices and account information
Provide access to relevant invoice and account information through the customer portal. Invoice records can include product lines, order references, delivery details, tax and totals. Account data can include balances, credit limits and payment information, according to the integration and access settings.
Payments and notifications
Configure payment methods and terms to suit your customer relationships. Keep customers and administrators informed through email notifications linked to account and order status changes.
CONNECTIVITY
Connect the storefront to your business systems.
Your ERP and digital platform have different roles. The implementation should make clear which system owns each type of information and how updates move between them.
Stimulus configures two-way ERP integration around the data and processes your business needs. This can connect customer accounts, pricing, stock information, orders and invoices, with the scope and update frequency agreed for each project.
The plugin includes fields for ERP references, synchronisation status and error information, helping administrators follow the exchange of order data.
Each ERP connection is assessed and implemented according to the relevant system and available interfaces.
BUSINESS BENEFITS
Make buying easier. Keep your business connected.
Bring product content, customer information and commerce processes together to help customers buy with confidence and reduce repetitive work for your team.
Better-informed purchasing
Give customers relevant descriptions, specifications, images and documents alongside their pricing and ordering options. Product information and digital assets managed in Pimcore or OpenDXP help customers understand what they are buying.
More customer self-service
Let customers access the orders, invoices and account information relevant to them through the customer portal. Make routine information easier to find, reducing the need to contact your team for every update.
Less manual administration
Connect agreed data flows between your ERP and commerce solution to reduce duplicate entry and repeated information checks. Keep teams informed through configured account and order notifications.
A buying experience that fits
Reflect your customer relationships through relevant pricing, contracts, account access and ordering rules. Configure B2B and B2C experiences around how your customers buy and how your business operates.
B2B & B2C COMMERCE
One foundation for B2B and B2C commerce.
Website Shop provides a reusable commerce foundation for projects on Pimcore and OpenDXP. We configure and extend it around your customer relationships, ERP, product structure and operational requirements.
Support trade customers through a dedicated B2B portal, sell directly to consumers through a B2C storefront, or combine both within one solution. Each buying experience can be configured around the relevant customer information, pricing and ordering requirements.
Stimulus has implemented multiple shops within a single Pimcore project, using a multidomain setup to support B2B, B2C and a simple PayPal shop.
The customer interface and integration scope are defined for your project, so the solution reflects how your business operates.
SOLUTION FIT
Is it a fit for your business?
The solution is particularly relevant for manufacturers, wholesalers and distributors whose online ordering needs to reflect established customer relationships and business systems, including businesses selling to both trade and consumer customers.
It is worth exploring when you need:
- Customer-specific pricing, account groups or contract arrangements.
- Ordering connected to ERP data and processes.
- Customer access to orders, invoices and account information.
- Multiple users or delivery addresses associated with an account.
- Rich product information alongside transactional data.
- A buying experience adapted to your business rules.
We start by reviewing your customer journeys, existing systems and operational requirements to establish the appropriate scope.
Frequently Asked Questions
Explore B2B Commerce with Stimulus.
Tell us about your customers, product range and existing systems. We’ll help you explore how connected commerce on Pimcore or OpenDXP could support your ordering processes and customer relationships.