Managed & Outsourced
Data Management
PIM & MDM Support, Maintenance & Development
Support, maintain and improve your product data environment with a specialist partner.
ONGOING DATA MANAGEMENT
Your data environment. Keep it working for your business.
A PIM/MDM platform needs to keep pace with the business it supports. New suppliers, changing product ranges and additional sales channels all create new requirements for your data, workflows and integrations.
Stimulus provides managed and outsourced data management services for Australian manufacturers, wholesalers and distributors. We help configure, support and develop PIM/MDM environments, integrations and data workflows, working alongside your internal team.
From a defined improvement to ongoing support, we agree a practical scope around your platform, connected systems and business priorities.
HOW WE HELP
Keep your data environment moving with specialist support.
We can help with agreed areas of your PIM/MDM environment and the systems connected to it.
PIM & MDM Configuration
Adapt data models, attributes, classifications and relationships as your product range and requirements evolve.
Integrations & Data Flows
Maintain and improve connections between ERP, PIM/MDM, DAM, websites, commerce platforms and other agreed systems.
Supplier Onboarding & Imports
Configure mappings, import processes and validation rules to bring supplier information into your environment consistently.
Data Quality & Workflows
Refine completeness checks, validation rules and review processes to help your team maintain reliable information.
Team Support & Guidance
Help users understand the platform, investigate issues and follow agreed processes for managing product information.
Continuous Improvement
Plan and deliver improvements, from reducing repetitive tasks to supporting new publishing channels and business requirements.
The services included depend on your implementation and the scope we agree together.
MANAGED & OUTSOURCED DATA MANAGEMENT
Your product knowledge. Specialist support.
Outsourcing data management can give your team access to the technical expertise needed to keep your product data environment working effectively.
With Stimulus, this means agreeing which parts of your PIM/MDM platform, integrations and data processes we support or manage. The engagement can cover a specific requirement or ongoing work alongside your internal team.
Specialist support alongside your team.
Your people retain the product and business knowledge. We help configure and maintain the structures, rules and connections that support their work.
Stimulus can support platform configuration, import processes, integration maintenance and agreed technical improvements.
A clear division of responsibilities.
Your team provides source information, business priorities and approval of product specifications, pricing and other business-critical content.
Data preparation or content updates can be considered where they form part of a suitable, clearly defined engagement.
FLEXIBLE ENGAGEMENT
Start with the support you need.
A Defined Project
Address a specific requirement, such as an integration, supplier import, migration or data model change. We agree the scope, deliverables and responsibilities before work begins.
Ongoing Support & Development
A monthly retainer can provide agreed capacity for technical assistance, maintenance and improvements. Priorities, response arrangements and included services are defined together.
Implementation & Ongoing Support
Introduce a PIM/MDM environment with Stimulus, then continue with support as your team starts using it and your requirements develop.
HOW WE WORK
A clear scope. A practical working relationship.
Understand Your Environment
Review your platform, connected systems, workflows and current challenges. For an existing implementation, we assess its condition and documentation before agreeing support.
Agree Responsibilities
Define the work, access requirements, priorities and approval process. For ongoing support, we also agree capacity and response arrangements.
Deliver & Validate
Implement agreed changes, test their behaviour and document relevant updates. Business-critical changes follow the agreed review and approval process.
Review & Improve
Review completed work and outstanding priorities. Plan the next useful improvements as your requirements change.
IS THIS RIGHT FOR YOU
When your team needs ongoing expertise.
This service may be a good fit when:
- You use PIM/MDM but have limited internal technical capacity.
- Your supplier imports, integrations or data workflows need regular attention.
- You need a partner who understands the connections between product data, assets, websites and commerce.
- You want a practical plan for ongoing improvements as your business grows.
Already using Pimcore or OpenDXP?
We can assess the implementation and discuss whether Stimulus is a suitable support partner.
Still planning your first PIM/MDM solution?
Explore our PIM & MDM Solutions page to understand the implementation approach.
WHY STIMULUS
A partner who understands your connected environment.
Product Data Expertise
Experience with complex attributes, product relationships, supplier information and the processes behind PIM, MDM and DAM environments.
Connected Digital Delivery
Expertise across integrations, CMS, B2B commerce, datasheets and catalogue production helps us consider how a change affects the wider environment.
An Ongoing Working Relationship
A Sydney-based partner who can build knowledge of your implementation and work with your team on agreed priorities over time.
Frequently Asked Questions
LET’S TALK
Give your data environment the right support.
Tell us about your PIM/MDM platform, connected systems and the work your team needs help with. We’ll discuss a practical scope for a defined project or ongoing support and development.