Thousands of Australian companies have used an ERP to improve operations, enhance planning, streamline data and set themselves up for future growth. Through the following case studies, we will give you more insight into which Aussie companies have used an ERP.
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From Hungry Jack's to Virgin, from the A2 Milk Company to Asics, heaps of Aussie companies have successfully deployed and delivered with ERPs. Here are some of their stories.
ERP system: Oracle Cloud
Rapidly changing technologies and improvements in cloud-based services motivated global financial services group Macquarie to deploy an ERP solution that would improve their existing GL system and ensure they were operating with future needs in mind.
Through the ERP project, more than 1,700 staff were trained and engaged with the new system and 1.2 million lines of GL data was migrated. The ERP offered a greater level of security both during migration and on completion- will the system be able to produce full change audit trails. Reporting processes were greatly improved, with the removal of redundant reporting and an improvement of up to two hours in the delivery of reports. The resulting cloud-based ledger system revolutionised financial operations.
ERP system: Oracle Cloud
The Victorian Department of Transport chose Oracle Cloud for its technological modernisation project. The objective of the ERP implementation was to create a unified data set for financial reporting and management, calling upon data from around the department related to budgets, balances and costs. The new centralised system could generate purchase orders and invoices, contract management and budget forecasting in a holistic and strategic way. A total of 154 integrations were achieved, including connections to primary service Salesforce.
The ERP also meant that there was great improvement to financial and accounting systems. Staff satisfaction improved through the introduction of single sign-on, with better access when in the office or at home with reliable two-factor authentication.
ERP system: Sage Intacct
The Victorian Land Registry Service (VLRS) is a technology and data business that partners with the Victorian government to run the commercial component of the Land Titles Office and Registry. VLRS conducts more than a million properly related transactions each year. When the time came to retire their primary financial management system (Wiise) they wanted to use the opportunity to integrate more, and enhance all elements of their operations, not only the finance system. Three years of extensive financial data were consolidated and improved with the implementation of cloud-based Sage Intacct.
ERP system: SAP
Taronga Conservation Society manages the world famous Taronga Zoo in Sydney and the Western Plains Zoo in Dubbo. Managers and staff at Tangona Zoo wanted to spend more time on the things that really mattered to them- animal care and management, fundraising and guest experience. The zoo rolled out an ERP to integrate HR, payroll, finance and procurement components of the business.
The cloud-based ERP enabled staff to focus on those key objectives through a higher level of engagement. The process of induction and on-boarding was made much more straightforward and more accessible. Technological task and activities were standardised through workflow and clear approval processes. The ability to self-serve HR functions such as leave requests, training and made it easier for staff on the go. Employees can now access their staff files through an intuitive and effective portal with secure and reliable mobile access. The ERP was just what they needed, ultimately giving zoo staff and keepers more time on grounds, and caring for the animals.
ERP solution: Microsoft
With more than 40 years of operation, Mitchell Energy and Water Infrastructure are continuing to expand around Australia. This Aussie business is one of our largest specialist engineering and construction companies, manufacturing gas and water pipes use through pumping stations, dams, storage, and distribution. With business booming, Mitchell Water needed an IT system that could keep up as well as enabling future proofing and growth. They deployed an ERP that improved data and reporting, getting better results with ought the need for additional staff. The system helped them to better anticipate project costs, and plan resources and stock accordingly.
ERP system: Microsoft
Nippy's Juice was founded in the fruit-growing Riverland region of South Australia in the 1930s. Today they sell more than 10 million bottles of juice throughout Australia each year. Nippy's implemented an ERP solution to help address long-standing operational inefficiencies, which included running multiple instances of accounting and financial report software. Information was held in siloed systems making it very difficult to combine and compare data.
Improved processes were noted right away. Nippy's found they could access improved reporting on sales, stock, invoicing and even delivery reports. Financial transactions between the parent company and self-employed distributors became much less convoluted and complicated. The ERP tool improved efficiencies and saved costs throughout the entire product network. Nippy's estimated a reduction in hours used for data input to be at least twenty hours per week.
ERP system: Microsoft
Go Transit have a growth record to be proud of. Commencing as a small company in coastal Queensland, they now have travel and transit assets in six capital cities in Australia, as well as more than 400 regional communities. They manage multiple bus and taxi fleets and have even entered the railway sector. As they rapidly expanded over the last decade, they noticed that their systems were not keeping up. Information and systems were located on-premises, causing challenges for a company with such disparate and spread out offices and assets. The rates of manual data entry were very high and were able to be reduced through integration offered by the ERP. Another valuable integration was set up to match and process data generated from their customised credit payment ad invoice reminder system.
ERP system: Sage x 3
Doctor Mark's HyGenie device has quickly grown from a small startup to a major player in the Australian dental hygiene market. This Aussie designed and made product quickly and effectively cleans dental guards and retainers, for the comfort and safety of the wearer. Demand for this innovative piece of equipment grew quickly in the early years, and the company was having trouble keeping up with data related to manufacture, stock availability and sales requests.
With a sales presence across multiple channels, and the opportunity to break through global networks, HyGenie leaders needed an era to help them control international networks and distribution. Sage did just that. Their ERP propelled them towards the opportunities of the future.
ERP system: Oracle Cloud
Aspen Medical is an Aussie-owned global company that provides health related services such as mobile hospitals, regional and remote healthcare, dental care, environmental and public health, and even the manufacture of PPE.
Aspen Medical used an ERP project and tool to consolidate their complex HR and Finance processes and as a companywide tool for project management and planning. Prior to the ERP rollout, Aspen Medical managed records related to personnel in dispersed pockets around the subsidiaries and offices of business. There was a similar lack of consistency in their financial systems, making it very difficult to report on data from the different offices consistently. This, in turn, led to challenges with data presentations and comparisons and made it hard to make holistic decisions based on data.
The ERP project created workforce improvements a standardised and central database for staff records and qualifications and an easy-to-use portal for staff to manage their own details. Integrating the HR module with an upgraded finance module also improved data related to contracts, staff expenses and recruitment and training costs. There was also the rollout of clearly broken down staffing costs on client bills.
ERP system: Workday
Charity organisation St. Vincent de Paul chose workday as their tool for consolidating 1,200 cost centres and critical data held across spreadsheets and documents throughout their network. The tool made it much easier for staff to review and report on data, and multiple configurations to give accurate future reporting. Their solution made it easier to manage donations and also proved effective in managing the profit and costs associated with running second-hand stores around the state.
Using Pimcore as an ERP solution
Pimcore is, among other things, an outstanding Product Information Management (PIM) system. Pimcore can be run alongside an ERP as one of the solutions that supply data to the ERP to process. Pimcore users can integrate and enhance their ERP through the addition of rich product information.
So many Australian companies are dealing with legacy data that gets in the way of being able to take their business to the next level. More and more organisations are running the risk of being left behind if they do not implement a more modern data solution. These ten case studies prove how ERP deployment and use can transform operations. These examples, taken from multiple sectors, demonstrate how an ERP really is a necessity and a key business tool of the future.